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  • Tan Lim Soon Fu

BESC Portal FAQ

Updated: Feb 18


1. How to Register an Account

Step 1: Click on Register.

Step 2: Fill in the details and click Register.

Step 3: Click on the activation link inside the email received upon registration.

Done✅

2. How to Register Know Your Customer(KYC)

Step 1: Check Email for Form Link

Step 2: Sign in

Step 3: Click on Form Link

Step 4: Fill in the details and Submit Form

Step 5: Pending for Admin approval upon submission.

Done✅

3. How to Create a Wallet

Step 1: Sign in to your account

Step 2: Click on Platform Generated Wallet

Step 3: Insert a 6-digit Pin to secure your Wallet

*NOTE: Please export your wallet for backup purposes.

Done✅

4. Introduction to Dashboard

Tour Guide is available for new user to familiar with the controls and data displayed.

5. How to Create a Project

Step 1: Click on Create Project

Step 2: Fill in the details and click Submit

Project Status:

Pending - Project is submitted and pending for admin approval.

Approved - Project is approved by admin, the contract is ready to be created.

Finalized - Project is approved and contract is created and voted to agree by all members.

Done✅

6. How to Create a Contract

Step 1: Click on View Project

Step 2: Click on 👁 to View Project Details

Step 3: Switch to Contract Tab

Step 4: Click on Edit.

Step 5: Fill in the details and click on Submit.

Step 6: Insert 6-digit pin to confirm submission.

Done✅

*NOTE: BESC admin cannot be removed. 1 Project Owner and 1 ESCO are required to create a contract.

7. How to View and Update a Project

Step 1: Click on View Project

Step 2: Click on 👁 to View Project Details

Step 3: Click on Edit

Step 4: Fill in the Details and Click on Save

Done✅

8. How to Vote a Contract

Step 1: Check Notification displayed on Dashboard.

Step 2: Click on Vote Project.

Step 3: Review the Contract Details.

Step 4: Insert Pin to confirm your vote.

Done✅

9. How to Create a Device

Step 1: Click on Create Device.

Step 2: Select the project and fill in device details.

Step 3: Click on Submit.

Done✅

10. How to View and Update Devices

Step 1: Click on View Devices

Step 2: Click on 👁 to View Device Details

Step 3: Click on Edit

Step 4: Update device details

Step 5: Click on Save

Done✅

More FAQ questions are available at BESC Forum

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